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Delivery Information

Can You Ship To MY COUNTRY?

hchuanghc can ship single item orders or large orders to *WORLDWIDE*.

Please note, it's your own responsibility to find out about the import tax situation in your own country.

Shipping Method

You can choose your preferred shipping method on the Order Information page during the checkout process. hchuanghc.com offers 3 different international shipping methods, Airmail, Airmail registered and EMS Express Mail Service, following are delivery times:

Air Mail and Air Mail Registered Area Time
United States, Canada 7-25 business days
Australia, New Zealand, Singapore 7-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 7-25 business days
Italy, Brazil, Russia 10-35 business days
Other countries 7-35 business days
EMS Express Mail 3-14 business days to Worldwide

 

We do worldwide free shipping on standard shipping method. We can only list a limited amount of countries. We can not give you an approximate delivery time to other countries, where has more uncertainties during the delivery. Please understand.

Delivery time: Before we can ship your order, hchuanghc has to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. Thank you for understanding!


I payed for express shipping but I am in a country which requires customs duty. How can I deal with this?           
In consideration of our customers' benefit, we will try our best to help customers to reduce customs duty value. However, customs duty is out of our control, customer have to afford the duty once it happens. We sincerely apologize for any inconvenience this may cause you.                    

It is urgent that I receive my order through express shipping.
                   
hchuanghc is happy to provide our customers with express shipping service. However, there are additional costs to consider before choosing this option. Any custom or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend that contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Notice: If you choose express shipping, please remember to leave your contact number, this is required for express shipping. Contact us for the express shipping option details.

Delivery: Shipment email will be sent after your items have been shipped. Tracking information can be checked from your hchuanghc account.

Attention: If you choose the free shipping option, your parcel would be directly delivered to your local post office or your mail box without tracking number. If it arrives to local postal office, you will receive notification from them to your mail box.


Is Shipping Included in The Prices?

We do offer FREE shipping for all products, therefore the price that you see on product page is total price that you will have to pay to get the product.

Please notice that free shipping option is cheapest economy shipping method via China Post Airmail Flat rate which comes without registration (no tracking).  Therefore if you want a tracking for your order, please choose Airmail Registered option.

The delivery times aren't affected whatever you choose free or registered airmail options.

How Does hchuanghc.com Ship My Order to Me?

hchuanghc currently ships small and medium sized orders by international couriers ? China Post Air mail mostly.

We DO offer FREE WORLDWIDE Shipping, therefore the price that you see on product page is total price you will have to pay, unless you choose a shipping with tracking for extra $2.

How Long Will It Take To Delivery?

Total delivery time is composed of two parts:                        
The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. In Most cases this is 1-3 business days.                        
The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. In most cases this is 1-4 weeks period.

How can I trace my order?

If you did choose a free shipping method, you won't be able to track the order as this is shipped via China Post Airmail Flat Rate (without registration ? no tracking).

If you did choose a Airmail Registered Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at.

Please note that delivery time is not affected whatever you choose FREE or Registered airmails, its a same. the only difference is that you cannot track the package if it comes via Airmail Flat rate.

 

How Do I Save on Shipping?

For all orders over $30, we do include Tracking numbers even if you do choose FREE Airmail shipping method.

Drop Shipping

1. What is Drop Shipping?

Drop shipping is a retail method in which you don't keep products in stock. Instead, hchuanghc wholesale supply that stocks our own inventory ? you transfer customer orders and shipment details to us, and we ship the goods directly to the customer. The biggest benefit of drop shipping is you don't have to worry about fulfillment or inventory issues. Also, most customers don't know you're drop shipping .

2. Easy start and no extra charges.

hchuanghc.com allows drop-shiping orders for all customers, there are no additional charges, just order online in the same way as usual, and put a new shipping address and type dropshipping in additional information when you checkout the order.And we will ship your order without any logos or company names.